• We are a marketing company working with hotels to provide customised loyalty programme and enhance the members base for continued patronage.
• We are the upcoming leaders in loyalty initiatives for hotel industry.
• At Mazeix Hospitality, we believe in providing ultimate assistance and consultancy with highly committed, skilled, experienced and trained management and staff.
• We work in a highly organised infrastructure with well-equipped calling units/centres that provides professional working atmosphere.

Why loyalty programme?

1. Direct one-on-one marketing of the hotel
2. Increased awareness of the hotel product and services
3. Brand loyalty towards availing dining/rooms/other services of the hotel
4. Drives incremental revenue in restaurants and other areas
5. Increased banquet queries leading to sales
6. Enhanced revenues for low revenue generating areas of the hotel
7. Additional revenue for the hotel through sale of membership programme/cards
8. Complement hotel sales
9. Feedbacks for future marketing and planning
10. Provides database to the hotel for marketing purposes

How are we different…

• A unique fusion of experienced marketers and management whose skills combine with yours to create, manage and deliver magical marketing to help our clients achieve their business goals.
• Target quality clients not the quantity clientele by analysing the customer segment best suited to the particular hotel.
• Interact and remain in constant touch with the guests to update them with promotions/happenings in the hotel/restaurants/bars, we wish them on their special occasions, we seek their feedback.Assist the members for their hotel room and dining reservations.
• Maintain a complete database of the existing members, prospective clients through self developed software(s).
• Update the hotels with complete details on reports, as & when required by them.
• Maintain and track membership usage report through specialised software integrated to the hotel’s property management system.

How We Do It…

• Study the hotel’s specifications and facilities.
• Study the catchment area, based on the hotel’s location.
• Study the competition set.
• Analyse the potential of the programme.
• Design the loyalty programme based on the studies in co-ordination with the hotel.
• Hire qualified team/staff, as per the requirement, setting up the marketing office off-site/on-site.
• Start delivering members/data to the hotel.